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Frequent Asked Questions

Finding Products

* I can't find the item I want, can you help?

Yes, most likely! We have plenty of microfiber items made in China, France and Korea, where our production facilities are located.

Contact us for more information, our sales team will be happy to service you at any time.



Samples & Prototypes

* Can I get a sample of the item I'm interested in?

Non customized samples: Free of charge, available within 10 days. Contact our head office in France

Customized samples: You can get prototypes by Internet (Free of charge) or actual sample by your own postal service# (FedEx, UPS, etc) at your own cost. Top



Artwork


* Artwork- Accepted file formats

Ai, Eps, PSd, Pdf, Bmp, Tiff.

o How do I upload Logo Artwork?

Contact the WEBMASTER at webmaster@dailytec.com to receive information !

o What is the minimum resolution for Logo Artwork?

350 dpi.



Ordering

* How do I Order? ~ Can I Order Online?

Our online catalog enables you to visualize all our products available. After reviewing to get some ideas, just use the contact page, or request for a quote on-line.

o I don't have time to figure this out right now. Can I just speak with someone about my sample/quote/order?

Yes, absolutely, just call us right away +33 3 20 91 18 18 to the Dailytec Europe office.

o What are the payment terms?

We require a 30% down payment when you place your order and 70% before shipment. Payment can be made by usual bank transfer or letter of credit to our French , Korean or Chinese offices ( depending on the products). Top



Packaging Solutions

o Optical and promotional cloths:

All our advertising microfiber cloths are delivered either in bulk or in a polybag or a OPP Film, vynil case or cases... Individual packaging solutions (vinyl case, paper case, etc) can be found in our website.

o General cleaning cloths :

All our microfiber cloths and towels are delivered in bulk in a polybag (100 pcs or less on request).



Shipments


o What are the terms of delivery?

Production time is four weeks from time of customer approval of the prototype. Delivery time depends on whether you want to use your own forwarding agent or let Dailytec organize it for you. We offer both express and economical shipping solutions. Please contact us to receive a cost estimation.

Air freight charges from China / Korea : + 20% approx. (delivered in 5 days)

Sea freight charges from China / Korea : +5 to 15% (delivered in 4 weeks)

Custom duties : approx. +10% (according to the goods / countries)

Shipment from France to Europe : quite low cost inside Europe. No customs duties from our Dailytec factory in France into the European Countries.

o How much are the Costs for my printed logos or images on microfiber cloths?

There are absolutely no set up charges for customized microfiber products. Top


NEWS

Dailytec launch the K17

Dailytec launch the K17, the best microfiber quality.

Please contact us for more information.

C 20 : 20 % Cheaper

To be more competitive, Dailytec make digital printing on C 20.

Dailytec Keeps innovating...

Please contact us to discover our new products (Anti Fog, Magnilite, Credit Card, Cleaning Pads, Folding case...)

Price Request

New Form to complete your request in order to receive a price confirmation

Price Request (Open or Download File)