|
Frequent Asked QuestionsFinding Products* I can't find the item I want, can you help? Yes, most likely! We have plenty of microfiber items made in China, France and Korea, where our production facilities are located.
Samples & Prototypes* Can I get a sample of the item I'm interested in? Non customized samples: Free of charge, available within 10 days. Contact our head office in France
Artwork
Ai, Eps, PSd, Pdf, Bmp, Tiff. o How do I upload Logo Artwork? Contact the WEBMASTER at webmaster@dailytec.com to receive information ! o What is the minimum resolution for Logo Artwork? 350 dpi.
Ordering* How do I Order? ~ Can I Order Online? Our online catalog enables you to visualize all our products available. After reviewing to get some ideas, just use the contact page, or request for a quote on-line. o I don't have time to figure this out right now. Can I just speak with someone about my sample/quote/order? Yes, absolutely, just call us right away +33 3 20 91 18 18 to the Dailytec Europe office. o What are the payment terms? We require a 30% down payment when you place your order and 70% before shipment. Payment can be made by usual bank transfer or letter of credit to our French , Korean or Chinese offices ( depending on the products). Top Packaging Solutionso Optical and promotional cloths: All our advertising microfiber cloths are delivered either in bulk or in a polybag or a OPP Film, vynil case or cases... Individual packaging solutions (vinyl case, paper case, etc) can be found in our website. o General cleaning cloths : All our microfiber cloths and towels are delivered in bulk in a polybag (100 pcs or less on request).
Shipments
Production time is four weeks from time of customer approval of the prototype. Delivery time depends on whether you want to use your own forwarding agent or let Dailytec organize it for you. We offer both express and economical shipping solutions. Please contact us to receive a cost estimation.
o How much are the Costs for my printed logos or images on microfiber cloths? There are absolutely no set up charges for customized microfiber products. Top |
|